MBTA Green Line delays along the Boston College line had pedestrians scrambling from trains to shuttle buses along Commonwealth Ave. with extensive delays between Babcock Street and Boston College on April 13.
Boston-area commuters are using the MBTA more often, but overwhelmingly give the transit system poor grades.
According to a new Boston Business Journal-Seven Letter poll, MBTA riders say the T has worsened on safety and reliability. Indeed, critiques of the beleaguered transit system were harsh.
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