Technology

Is Spotify down? Here's everything we know about the music service's outage

Spotify has confirmed that service is back up and running.

Headphones connected to a mobile phone with the logo of Spotify on its screen
Nikos Pekiaridis/NurPhoto via Getty Images

Headphones connected to a mobile phone with the logo of Spotify on its screen.

Spotify was down for some users across the world on Wednesday morning, but it is back up and running.

The music streaming service confirmed the outage with a post on social media at 8:45 a.m. ET, stating "We’re aware of some issues right now and are checking them out!"

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Spotify later added more details:

"We're seeing reports from users that the app isn't loading properly or that they're experiencing playback issues. Others report that they're having issues accessing the Support site. This seems to happen both on mobile and desktop devices."

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Then, at 12:08 p.m. ET, Spotify confirmed that the issue was "all clear."

The issues reportedly were preventing the platform from loading or streaming music. Problems occurred on Spotify's web player, desktop app, and mobile app. Some desktop users saw a black screen that wouldn't load, while others could select songs but were unable to play them.

Downdetector showed a spike in U.S. outages, and an outage map from ThousandEyes showed that the issues impacted users globally.

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