Desperate residents isolated by washed-out roads and the lack of power and cellular service in western North Carolina lined up Monday for fresh water and a chance to message loved ones that they were alive, days after Hurricane Helene tore through the Southeastern U.S. and killed more than 100 people.
More than 120 people in six states were killed, according to NBC News. A third of those were reported in North Carolina, most of them in hard-hit Buncombe County, which includes the mountain city of Asheville.
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North Carolina’s governor, Roy Cooper, predicted the toll would rise as rescuers and other emergency workers reached areas isolated by collapsed roads, failing infrastructure and widespread flooding. During a briefing Monday, White House homeland security adviser Liz Sherwood-Randall suggested that as many as 600 people haven't been accounted for, noting that some of them might be dead.
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Many main routes into Asheville were washed away or blocked by mudslides, including Interstate 40, and the city's water system was severely damaged, forcing residents to scoop creek water into buckets so they could flush toilets.
How some of the worst-hit areas are coping
In one neighborhood where a wall of water ripped away all of the trees and left behind a muddy mess, people shared food and water and comforted each other. “That’s the blessing so far in this,” Sommerville Johnston said outside her home, which has been without power since Friday.
She planned on treating the neighborhood to venison stew from her powerless freezer before it goes bad. “Just bring your bowl and spoon,” she said.
Others waited in a line for more than a block at Mountain Valley Water, a water seller, to fill up milk jugs and whatever other containers they could find.
Derek Farmer, who brought three gallon-sized apple juice containers, said he had been prepared for the storm but now was nervous after three days without water. “I just didn’t know how bad it was going to be,” Farmer said.
Officials warned that rebuilding from the widespread loss of homes and property would be lengthy and difficult. The storm upended life throughout the Southeast, where deaths were also reported in Florida and Virginia.
Video showed a mass of debris, including overturned pontoon boats and splintered wooden docks, covering the surface of Lake Lure, a picturesque spot tucked between the mountains outside Asheville.
Video taken by Charlotte City Councilman Tariq Bokhari from the Lake Lure/Chimney Rock area of North Carolina shows what Bokhari called "overwhelming" levels of destruction.
Helene roared ashore in northern Florida late Thursday as a Category 4 hurricane and quickly moved through Georgia, the Carolinas and Tennessee with torrential rains that flooded waterways.
Federal Emergency Management Agency officials said Monday that hundreds of roads were closed across western North Carolina and that shelters were housing more than 1,000 people.
Cooper implored area residents to avoid travel for their own safety and to keep the roads clear for emergency vehicles. More than 50 search teams spread throughout the region in search of stranded people.
Waiting for help and searching for a signal in North Carolina
Several dozen people gathered on high ground in Asheville on Monday, where they found one of the city's hottest commodities — a cell signal. Some texted friends and loved ones a simple message: ”I’m OK."
“Is this day three or day four?” Colleen Burnet asked. “It’s all been a blur.”
The storm unleashed the worst flooding in a century in North Carolina. Rainfall estimates in some areas topped more than 2 feet since Wednesday.
President Joe Biden said Monday that the federal government would be with survivors and others in the nation’s southeast affected by Helene “as long as it takes.”
He expected to ask Congress for additional money for disaster assistance and intends to travel to North Carolina on Wednesday, when his presence wouldn’t divert from live-saving search-and-rescue missions.
Volunteers were showing up too. Mike Toberer decided to bring a dozen of his mules to deliver food, water and diapers to the hard-to-reach mountainous areas.
“We’ll take our chainsaws, and we’ll push those mules through,” he said, noting that each one can carry about 200 pounds and travel 2 mph.
Why western North Carolina was hit so hard
Western North Carolina suffered relatively more devastation because that’s where the remnants of Helene encountered the higher elevations and cooler air of the Appalachian Mountains, causing even more rain to fall.
Asheville and many surrounding mountain towns were built in valleys, leaving them especially vulnerable to devastating rain and flooding. Plus, the ground already was saturated before Helene arrived, said Christiaan Patterson, a meteorologist with the National Weather Service.
“By the time Helene came into the Carolinas, we already had that rain on top of more rain,” Patterson said.
Climate change has exacerbated conditions that allow such storms to thrive, rapidly intensifying in warming waters and turning into powerful cyclones, sometimes within hours.
Destruction from Florida to Virginia
Along Florida's Gulf Coast, several feet of water swamped the Clearwater Marine Aquarium, forcing workers to move two manatees and sea turtles. All of the animals were safe but much of the aquarium’s vital equipment was damaged or destroyed, said James Powell, the aquarium’s executive director.
Georgia’s governor, Brian Kemp, said the storm “literally spared no one.” Most people in and around Augusta, a city of about 200,000 people near the South Carolina border, were still without power Monday, and Kemp and other officials tried to reassure residents that they felt their misery.
With more than two dozen killed in South Carolina, Helene was the deadliest tropical cyclone to hit the state since Hurricane Hugo made landfall north of Charleston in 1989, killing 35 people.
Tropical Storm Kirk forms and could become a powerful hurricane
Tropical Storm Kirk formed Monday in the eastern Atlantic Ocean and is expected to become a “large and powerful hurricane” by Tuesday night or Wednesday, the U.S. National Hurricane Center said. The storm was located about 700 miles west of the Cabo Verde Islands with maximum sustained winds of 45 mph. There were no coastal watches or warnings in effect, and the storm system was not a threat to land.