Keolis

The breakthrough labor agreement MBTA officials and union leaders reached last year included significant increases in pay, retention bonuses and other perks that supporters say are already yielding benefits for the workforce’s culture. But over on the commuter rail, whose operations the MBTA contracts out to Keolis Commuter Services, employees are telling a far different story. More than a dozen Keolis...

The images of the mangled white car on Celeste Edmundson’s television didn’t register with her initially. She was watching a news report about a car that had been hit by an MBTA Commuter Rail train, and immediately thought of her sister. “I sent her a text saying, ‘I hope you weren’t on that train,’” Edmundson recalled. Time passed, but...

It has been nearly two years since Roberta Sausville was killed when her car was hit by an MBTA Commuter Rail train in Wilmington.

Regular Commuter Rail service is returning in Leominster, Massachusetts, on Tuesday, after crews spent the last week making repairs to the damaged track and washed out ground. Last Monday’s historic flooding in Leominster washed out the ground beneath the track near the city’s station, and commuters who rely on public transportation have had to use bus service while repairs...